Corporate & Social Responsibility Policy

Since its establishment, ELELOX has provided manufacturing, engineering, software development, R&D and technical support for access management systems. The Management of ELELOX has hereby decided to include the Quality, Environmental and Health and Safety Management in the company’s corporate & social responsibilities policy and strategic plan, stating and committing to the following basic principles:

·         Delivering to clients quality, faulty-free and environmentally friendly products manufactured safely.

·         Meeting agreed deadlines.

·         Securing client satisfaction and a good after-sales service.

In order to attain these principles, we have decided to include, maintain and periodically review a certified Integrated Management System according to the following standards: UNE-EN-ISO 9001 (Quality Management Systems), UNE-EN-ISO 14001 (Environmental Management System) and UNE-EN-ISO 45001 (Occupational Health and Safety Management System). The general guidelines that support our Policy are as follows:

Our Clients:

✓ A cohesive team, fully informed and identified with the Quality, Environmental (ongoing improvement and pollution prevention) and Health and Safety objectives and in constant upskilling and professional training.

✓ A solid and consistent Investment Plan, aimed at providing the organization with the optimal human and material resources to establish safe and healthy working conditions, preventing injuries and the deterioration of workers' health, and to guarantee the trust of their clients and the company’s profitability.

✓ To meet requirements and provide a better service than our competitors in order to enhance client satisfaction, with a documented method to consider and quantify, to the extent possible, the degree of client satisfaction.

✓ To have a detailed plan for our product offer, including appropriate actions to optimize the process covering design, manufacturing and production, ensuring compliance with the delivery deadlines set by clients.

Employees:

✓ We are committed to knowing and complying with the occupational health and safety and environmental regulation and legislation, and the applicable legal requirements of our products.

✓ To identify the hazards and risks in the business activity and in the workplace, notifying them to our staff along with the corresponding control and prevention measures, in order to eliminate or minimize accidents, injuries and occupational diseases resulting from them.

✓ In addition, ELELOX relies on the participation and collaboration of all the organization’s members, employees and representative bodies to daily improve the prevention of occupational risks to all employees.

✓ Equal Opportunities: We promote a workplace that values diversity and provides equal opportunities for all employees, regardless of their race, gender, age, religion, sexual orientation, or disability.

✓ Non-Discrimination and Harassment: We are committed to providing a workplace free from discrimination, harassment, and any form of unfair treatment.

Environment:

✓ To identify, evaluate and minimize to the extent possible the environmental impacts arising from our regular business activity, as well as those resulting from incidents, accidents and emergency situations.

Suppliers:

✓ To regularly select and evaluate our suppliers and subcontractors to ensure the quality, safety and environmental commitment of the supplies and services they provide.

Ethical Business Practices

✓ Integrity: We will conduct our business with the highest standards of integrity, honesty, and transparency.

✓ Compliance with Laws: We will comply with all applicable laws, regulations, and ethical standards in the countries where we operate.

✓ Fair Competition: We will compete fairly, avoiding anti-competitive practices and respecting the rights of our competitors.

✓ Avoiding Corruption: We strictly prohibit bribery, corruption, and unethical practices, and we will not engage in any form of illegal or unethical behaviour.

✓ Conflicts of Interest: We will manage and disclose conflicts of interest to ensure fair and objective decision-making.

✓ Privacy and Data Protection: We will respect the privacy rights of individuals and comply with data protection laws and regulations.

Community Engagement:

✓ Philanthropy and Volunteering: We will actively support charitable initiatives and encourage employees to engage in community volunteering activities.

✓ Stakeholder Engagement: We will engage with our stakeholders, including customers, suppliers, and local communities, to understand their needs and expectations, and to address any concerns they may have.

✓ Responsible Partnerships: We will work with suppliers and partners who share our commitment to social and environmental responsibility.

✓ Supporting Local Economies: We will contribute to the economic development of the communities where we operate by promoting local sourcing and providing employment opportunities.

Reporting and Transparency:

✓ Reporting: We will regularly report on our CSR initiatives, progress, and challenges to ensure transparency and accountability.

✓ Stakeholder Communication: We will engage in open and honest communication with our stakeholders regarding our CSR efforts, performance, and initiatives.

General:

✓ To promote a Culture of Ongoing Improvement in order to increase the effectiveness of the Quality, Environmental and OHS Management System.

✓ To analyse the failures and mistakes that may occur, eliminating their causes to avoid future recurrence and improve the Quality, Environmental and Occupational Health and Safety management in the execution of our processes.

✓ To define and review the Quality, Environmental and OHS Objectives, using this Corporate Policy as the appropriate framework for its definition.

Commitment:

This Management fully supports these basic principles and general guidelines. We will ensure the strict compliance of all Company areas and commit to providing all the necessary means to fulfil this Corporate Policy.